Information We Collect
PumpPilot may collect account information such as username, role, admin association, session data, and application activity required to operate the smart pump platform.
PumpPilot
Privacy Policy
This page explains how PumpPilot may collect, use, and protect information across the web app, mobile app, backend API, and connected smart pump devices.
Effective date: March 26, 2026
How We Use Information
We use collected information to authenticate users, manage motor access, maintain wallet minutes, process queue and request flows, sync device status, and provide admin or master controls.
Device and Usage Data
The platform may process device identifiers, session identifiers, API request metadata, logs, and operational events such as motor start, motor stop, recharge, hold, resume, and queue activity.
ESP32 and Hardware Data
When smart pump hardware is connected, PumpPilot may receive device readiness, load shedding, RFID UID matching results, and motor status updates to support safe automation.
Mobile App Connectivity
The mobile app connects to the PumpPilot backend to load dashboards, authenticate users, and perform role-based actions. Requests are sent over secure network connections when configured in production.
Data Sharing
We do not sell user data. Information is shared only as necessary to operate the service, such as secure backend processing, cloud hosting, database storage, and app distribution services.
Data Retention
Account, session, request, queue, and usage history data may be retained for operational, audit, troubleshooting, and support purposes for as long as reasonably needed by the service owner.
Security
PumpPilot uses authentication controls, protected backend endpoints, role-based access restrictions, and environment-based secrets to reduce unauthorized access. No system can be guaranteed to be 100 percent secure.
User Choices
Users may request account updates or removal through the service administrator or operator responsible for their PumpPilot deployment, subject to operational and audit requirements.
Children
PumpPilot is not designed for children. The app is intended for operational users, admins, and system operators in smart pump environments.
Changes to This Policy
This privacy policy may be updated when the application, infrastructure, or compliance needs change. Updated versions will be published on this page.
Contact
For privacy or account questions, contact the PumpPilot service owner, deployment administrator, or support team associated with your installation.